Troopr Wiki lets you automatically answer employee requests in Slack.
Thank you for choosing Troopr.
If you are not already connected to Confluence, please read here about connecting Troopr to your Confluence account.
1. Invite Troopr to a Slack Channel
Invite Troopr to a channel by typing the following command
/invite @Troopr Assistant
Follow instructions to setup the channel for Troopr Wiki.
2. Connect Confluence spaces
Follow instructions here to connect Confluence space(s) to the channel
3. [optional] Tune the Confluence search behavior
Follow instructions here to configure matching options for the search.
4. Inform team to post requests in the Slack channel
Inform the team that requests in the channel may now be automatically answered by Troopr.
5. Search & share Confluence pages on demand
When Troopr does not automatically answer or Troopr answers does not resolve the request, you can trigger a search on the request on demand and share the appropriate result as answer in channel. See more details on how to do that here.
6. Track usage metrics
Periodically track usage metrics to improve adoption and efficiency of Troopr Wiki service.